Courtesy translation. The Spanish version published at /privacy prevails. Its concrete application depends on the jurisdiction and the corresponding product agreements (United States, UAE and Colombia).
1. Data controller
Kontyr Technologies ("Kontyr", "we") is the controller of the personal data collected through kontyr.co. For privacy enquiries you can write to contacto@kontyr.co or use the Contact section.
2. What data we collect
- Contact data you provide: name, email, organization and message in the contact or information-request forms.
- Request data related to our products (TwinTown, Osnova, ELARA, Formación): the interest you express, type of organization and any context you choose to share.
- Usage data collected automatically: IP address, device and browser type, pages visited and data derived from cookies (see Cookie Policy).
3. What we use the data for
- Responding to contact requests, meetings and product demonstrations.
- Operating, securing and improving the site and our communication channels.
- Sending you information you requested about Kontyr and its products.
- Complying with applicable legal and regulatory obligations.
4. Legal basis
We process your data on the basis of your consent, the performance of pre-contractual measures at your request, our legitimate interest in operating and protecting the site, and compliance with applicable legal obligations. The specific basis may vary by jurisdiction.
5. Who we share data with
We share data only with service providers acting on our behalf (hosting, analytics, email infrastructure), under confidentiality agreements, and with authorities when required by law. We do not sell personal data.
6. International transfers
Because we operate with presence and clients in the United States, the UAE and Colombia, your data may be processed outside your country of residence. When that happens, we apply the safeguards required by applicable regulation.
7. Retention
We retain data for as long as necessary for the purposes described and to meet legal, accounting and compliance obligations, after which it is deleted or anonymized.
8. Your rights
Depending on your jurisdiction, you may have the right to access, rectify, delete, restrict or object to processing, as well as to portability and to withdraw your consent. In Colombia, habeas data rights apply (Law 1581 of 2012). To exercise them, write to contacto@kontyr.co.
9. Security
We apply reasonable technical and organizational measures to protect data. Operational information about clients and users of our products lives behind the authenticated access of each portal, not on this public site.
10. Changes to this policy
We may update this policy. The version in force will be published on this page together with its update date.